CENTRAL CRAFT WORKSHOP TERMS & CONDITIONS

We hope you enjoy your experience with Central Craft. Our aim is to support your creativity in a safe, collaborative, inclusive, fun-filled and respectful studio environment.

By completing a booking, you acknowledge that you have read, understood, and agree to abide by the following workshop terms and conditions.

GENERAL HEALTH AND SAFETY

Central Craft is committed to providing a safe creative space. However, all participants use the studio at their own risk and must remain aware of the inherent hazards of a studio environment. These include, but are not limited to:

• Use of sharp tools and edges
• Exposure to potentially toxic materials
• Risks associated with hot equipment and high temperatures
• Dust inhalation and other airborne particles

Covered footwear must be worn in the studio at ALL times.

All participants must follow health and safety instructions provided by Tutors and Central Craft staff. Anyone who does not comply may be asked to leave the class or studio for their own and others' safety.

No smoking or vaping is permitted inside the building.

Minors under the age of 16 must be accompanied by a parent or guardian at all times while on the premises.

Dogs are not permitted inside the building — assistance or companion dogs are welcome outside or inside if on a leash and clearly identified as support animals.

No tools, materials, or equipment belonging to Central Craft may be taken off the premises.

INCLUSIVE CONDUCT & BEHAVIOUR

Central Craft is a welcoming and inclusive space for all people, regardless of race, gender, age, sexual orientation, ability, or background. Discriminatory, unsafe, unwelcoming, or disruptive behaviour that does not align with our values and studio safety guidelines will not be tolerated.

Participants will be offered an opportunity to reconsider or adjust their behaviour if necessary. If the behaviour persists, they will be asked to leave the workshop or studio. No refunds will be issued.

CANCELLATIONS & REFUNDS

• Course Cancellations: Central Craft reserves the right to cancel or postpone workshops if minimum enrolments are not met or in circumstances beyond our control. In such cases, a full refund will be offered.
  
  
• General Workshop Refunds: Cancellations made by participants more than 5 days prior to the workshop start date are eligible for a refund. Refunds cannot be issued after this period.
  
  
• Missed Classes: We are unable to offer make-up classes for missed sessions within a multi-day or series workshop. Please contact us if exceptional circumstances arise—we will do our best to accommodate you.
  
  
• Beanie Festival Workshops: Refunds are available up to 7 days prior to the workshop. Participants must submit a refund request via Humanitix. Upon refund, tickets will automatically be re-listed for sale.
  
  
• Ticket Transfers: If you can no longer attend, you are welcome to transfer your ticket to another person. Please email us with the new participant's name and contact details so we can update our records.

CERAMICS WORKSHOPS

Ceramics is a wonderfully unpredictable medium. While we take great care, participants should be aware that:

• All ceramic work is fired by experienced staff, but technical errors, kiln failures, and breakages can occur. Central Craft is not liable for any loss or damage to your work.
• Explosions in the kiln (due to trapped air or moisture) may cause damage to your or others’ work—this risk is part of the learning process.

Collection of Work: Finished ceramics will be available for collection approximately 3 weeks after your final session. Due to limited space, any uncollected work after 3 weeks may be discarded or repurposed.

Studio Cleaning: To reduce ceramic dust and maintain a safe workspace, all participants are expected to help clean the studio. The last 15 minutes of each class is dedicated to cleaning and pack-up.

If you have any questions, please contact us prior to your workshop. We’re here to help ensure your experience at Central Craft is positive, safe, and inspiring.